Connect Your Website, Ecommerce, and Operations with Stable Data Flows
Real-Time Where It Matters, Batched Where It Saves Cost
Make Your Website Work with Your Systems
We start by mapping sources of truth for products, pricing, stock, orders, and customers. Then we define events and payloads, choose REST or GraphQL, and agree on response codes and error formats. Stock, price, and order confirmations run in real time. Heavy catalogue updates run as scheduled batches to control load and cost.
We secure webhooks with HMAC signatures, manage rate limits, and retries with exponential backoff, and push messages through queues with dead letter handling. Idempotency keys prevent double processing. Every step has observability through Sentry or Datadog, with alerts to Slack or email. Staging environments mirror production for safe testing and replay. You get clear logs, dashboards, and a playbook for support.
ERP Inventory and Pricing Sync
Multi-warehouse stock, lead times, and price tiers from NetSuite, MYOB Advanced, or Cin7 to Shopify or Craft Commerce, including back orders and preorder rules.
B2B Account Features
ABN-checked trade accounts with PO ordering, credit limits, quote-to-order flows, and customer-specific catalogues, plus approvals for reps and buyers.
Order Routing and Shipping
Push orders to WMS, book consignments via Shippit or Australia Post, split shipments, handle bulky freight rules, and return live tracking to the customer account.
Stable Data Flows with Clear Contracts and Safe Failure Modes
Data Mapping, Middleware, and Reliability
We align systems to a single, canonical product and order model. That includes SKU rules, variant hierarchies, units of measure, kits and BOM handling, serialised items, and barcodes. Field mapping is explicit and versioned. Connectors use REST or GraphQL with pagination, filtering, and caching. Queues absorb spikes and support replay. Retries use exponential backoff with idempotency keys, so events process once even if a vendor times out.
We protect personal data in line with the Australian Privacy Principles. Data in transit is TLS 1.2 or higher. Secrets sit in a secure store with rotation. We keep audit logs for creates, updates, and deletes, including who or what triggered the change. If something fails, you get a clear alert, the record is quarantined, and recovery steps are documented.
Price Tiers, Quoting, and Complex Products Without Messy Workarounds
B2B Commerce Features That Match How You Sell
We implement customer price lists, contract pricing, and rules by group or region. Buyers can request quotes, get approvals, and convert to orders with PO numbers and credit terms. Product setups cover configurable options, minimum order quantities, carton or pack sizes, and freight classes. GST display can be inc or ex based on account type.
Payments can run through Stripe, eWay, or account on invoice. Trade portals support roles for reps, managers, and accounts. Single sign-on with Azure AD or Okta is available where needed. We publish spec sheets, safety data, and 3D models with versioning and expiry dates. All content is linked to the same product data, so updates land once and show up across the site, feeds, and documents.
Plan Your Integration Project
Book a 30-Minute Scoping CallGet Started
Lightcraft have been with us since the start. No matter what we've thrown at Joe, he's gotten the job done - even with unrealistic timeframes and the difficult logistics of our industry. The results-driven approach he takes has made a huge impact on our growth.
Jeff Bacon
Oceania Precision
Think we might be the right fit?
Contact Us
Call or Email
0400 532 018
[email protected]
WhatsApp @Lightcraft